Last Updated: October 13, 2026

At UB – Unique Basket Private Limited, we understand that customers may occasionally need to cancel an order.

1. Cancellation Requests

Please contact our support team as soon as possible and provide your order number and cancellation request.

2. Before Dispatch

Cancellation may be possible before an order is dispatched or enters a committed production stage. Approval depends on the order’s current status.

3. Custom and Made-to-Order Products

Orders involving customization or made-to-order production may have additional cancellation restrictions once production has started. These restrictions will be communicated where applicable and will not override statutory consumer rights.

4. Orders Already Dispatched

Orders that have already been dispatched may not qualify for cancellation through the normal process. Customers may need to follow the applicable return policy.

5. Refunds for Cancelled Orders

Where a cancellation is approved and a refund is due, the refund will generally be processed through the original payment method, subject to payment provider timelines and applicable law.

6. Cancellation by the Company

We may cancel an order if a product becomes unavailable, a material pricing or listing error occurs, payment cannot be verified, or fulfilment becomes impracticable. If payment has been received, any refund due will be processed appropriately.

7. Contact Us

Email: uniquebasketprivatelimited@gmail.com
Phone: +91 9340235170